Patient Reviews

"BBL is my go to for hydrafacials. It was recommended to me by a friend and since then I’ve referred my mom, husband, and several friends. Great medspa. Wide array of services. I have always been pleased with my services. I come here for hydrafacials only - no injectables - although I appreciate that the staff who perform injections like Botox are nurses so if I decide to get Botox, I am under competent care. Reception is nice. The space is small but luxurious clean and beautiful. Judy Kim is my favorite. She is kind, personable, knowledgeable, funny, and does a great job. I look forward to booking w her again soon!! I have deducted 1 star (debated deducting 2) because I’ve had a few less than perfect experiences and for the price point, I believe everything should be near-perfect here. One instance was when I booked hydrafacials over the phone for my mom and myself. Unfortunately, there was a miscommunication and my mom was charged for a deluxe hydrafacial even tho I booked her for a traditional hydrafacial (I didn’t even know there was such a thing as deluxe). My mom didn’t want to contest the extra $ but I called after the fact when we were confused why hers was more $ than mine. They maintained that this is what I scheduled and what she got and did not offer to reverse the added charge. The second thing (which has happened on several occasions, several times per session) is that I’ve been aggressively upsold many times (not by Judy, to be clear). When Judy was away from the office on leave, I saw another esthetician who was equally skilled BUT aggressively recommended a much more expensive treatment that was outside of my current budget. I’m sure this treatment is incredible - in fact, I want it - but I am not comfortable spending several thousands on my face right now, maybe ever. In an effort to get me to purchase a much more expensive facial procedure and get better results, I was told that the hydrafacials I was getting were essentially pointless and not worth the $ I was spending. I was told over and over again how great this other procedure was even though I said multiple times that it was too much $ for me at this time. The procedure, while probably amazing and something I might get someday, is several thousands of dollars after completing the recommended series, and I thought I made it painfully clear that it was something I wasn’t ready to invest in right now. During at least 2 hydrafacials, I was told over and over again how much I needed this other procedure, making me feel frustrated and disappointed that the hundreds I was spending on hydrafacials were a waste and that I needed to spend thousands in order to “fix all of my problems.” It got to the point that it was kind of embarrassing and exhausting. There’s only so many times I can politely laugh before I just feel kind of bummed out. I was also greeted once (by same employee) and told my skin looked “so bad.” Believe me, I was aware. I was going through a lot of stress and my skin was far from it’s best. But that’s why I was there. So! That warranted my one star deduction. Can’t wait to see Judy again for another hydrafacial."

"Michelle is very professional, informative and gentle! I highly recommend the Body and Beauty Lab Philly. Love my results from IPL!"

"I’ve now had 3 BBL treatments and a Hydrofacial with Judy and my skin has never looked better! She took the time to explain my treatment options to improve my skin and has always been kind and professional. Also 5 stars for overall cleanliness of the entire office. Definitely recommend!"

"I’m so happy we have a place like BBL in center city because I love the detailed care they take w/skin care needs. I’ve been seeing Judy since 2019 for various facials and haven’t wanted to go to anyone else since. She takes the time to listen to your concerns and assess your needs which puts me at ease. I like to try new facials and I appreciate how Judy honestly walks me thru pros/cons of new treatments for my skin goals. She truly enjoys her craft and caring for her clients and she’s felt more like a friend I go to visit rather than only an esthetician. My skin always looks great after working w/Judy and I appreciate all the compliments I’ve received on my skin glowing :) and I love to credit her w/results so anyone who has commented on my skin gets to learn her name."

"In the last few years, self care and my skincare routine have become a top priority. My Dermasleek Hydrafacials with Judy are at the top of the list. I visit Judy at Body+Beauty Lab once a month to keep my face in check. The team is always so welcoming and her expertise when it comes to my treatments is unparalleled. Thank you Judy & the Philly BBL team!"

"Judy is the absolute best esthetician. I have nothing but AMAZING things to say. I have sun damaged skin and wanted to fix prior to my wedding in November. I came in to Judy with a service in mind and she guided me in the right direction. My skin has never looked better, and that is 100% thanks to Judy’s recommendations and guidance. Judy walked me through the laser treatment and what to expect after it was completed. After trying multiple other med spas, I have found my place, with very reasonable pricing and the most patient staff. I would definitely recommend to my friends and can't wait to go back for my follow-up visits!"

"Loving my treatment! I recently visited BBL for my first ever med spa service. As a newbie I was admittedly more than a bit nervous, the staff was welcoming and immediately put me at ease. I was treated by Anya, who demonstrated the skills of a seasoned injector and vision of an artist. Can't say enough about my experience @ BBL."

"I was hesitant to write this review because Robby at Body+Beauty Lab is my best kept secret. I've had two treatments with Robby so far. The first one was micro needling and the second, just recently, was a BBL Laser treatment for hyperpigmentation. I'm more beautiful after each time I see him. I'm sure all his clients are. But there is more to Robby than just his amazing esthetician skills and med spa knowledge. I felt like he was one of my BFF's within minutes of meeting him. He is the funniest and sweetest guy and I have a great time even if he's poking micro needles into my skin or zapping me with light. I don't feel a thing because I'm so entertained and also because Robby knows what he's doing. I can't wait to go back!"

"Robby is the best that there is and ever was.  I’ve had many treatments over the years and at many places, but nobody compares to him.  He’s extremely knowledgeable and caring.   I recently had the BBL treatment and I’m loving the results!  Can’t wait to go back for another and see him again.  10/10 recommend the BBL treatment with Robby."

"Sandi and the staff at Body + Beauty Lab in Radnor are the BEST! The facility is modern, clean and so welcoming. I can’t say enough about Sandi Woods. She is my go-to for skin and body self-care. If you are looking for coolsculpting, she provides an honest consultation, sets realistic expectations and makes you feel so comfortable during the treatment. I recently completely my first session and had a really positive experience. Sandi made sure I was ok, physically and mentally, every second. If you are looking to bring new life to your skin- she will make you glow! My friends and I have used her for various treatments (IPL, dermaplaning, hydrafacials and more) and all walked away looking years younger and so fresh. You will be in great hands here… I highly recommend!!!Service: Skin treatments"

"Just had my first ever cosmetic “procedure” and I’m so happy I got with Erica! I was so nervous because I’m new to all of this and wasn’t entirely sure what I needed. She listened to all my concerns and thoroughly consulted with me and never once felt pushy, she gave me multiple options and plans, and she was very gentle when poking me for kybella! It was honestly an even better experience than I had hoped for. Makes me feel so relieved and excited to come back for my next session! 10/10 recommend Erica!"

"I have nothing but AMAZING things to say about this establishment. I have sun damaged skin and have used lasers in the past as treatment. It was time for a "touch up" and I am so happy I chose Body+Beauty Lab. Melissa was great at explaining the laser treatment and what to expect after it was completed. Very reasonable pricing too and the facility is beautiful. I would definitely recommend to my friends and can't wait to go back for my follow-up visit!"

"I’ve been coming here for over a year. Michelle is the aesthetician that I see. When I was younger I was a sun worshiper and now Michelle is my miracle worker. She is very knowledgeable about what services are best for my skin. She doesn’t try to hard sell you or press you to buy the products they offer. She does a fabulous hydrafacial and I have had IPL and peels done with no problems. From the moment you walk in everyone is super nice and professional. I live in South Jersey but it is worth it to me to come over the bridge; besides the prices are competitive with other medi spas"

"I’ve been seeing Judy for a few months now and wow! I never knew my skin could look so good. I started by getting a hydrafacial and have since been taking the most awesome advice from Judy. I thought the dark marks on my face would never go away. Just did IPL treatment and it got so much lighter! Highly recommend Judy and the establishment."

"BBL is my go-to for all things beauty and skin care. Anya is an amazingly talented injector who truly listens and works with you to achieve the results you're looking for. Michelle is such a talented aesthetician (which I will mention I am qualified to say being an aesthetician myself for 7 years). I wouldn't go anywhere else for my skincare and beauty needs. All that being said -- BBL has amazing rewards programs helping make their services affordable in comparison to a lot of other places I have been. The staff is friendly and the space itself is clean, organized and immaculately decorated."

"Oh-Em-Geeee!!!! I had some sun spots on my face and after a virtual consultation, I decided to move forward with the IPL laser treatments. I had series of three IPL lasers done with Michelle. I cannot say enough great things about this product! My before and after‘s are so dramatic. My skin feels baby smooth and has NO MORE sun spots. I will never go in the sun again!!! Michelle was a wealth of information about skin care and customized the perfect treatment for my face!!"

"I have been going to Sarah for Botox since I moved to Philly last year.  She, by far, is the most professional "artist" I have ever seen.  She takes a lot of time and care to really map out your face, takes copious notes so she easily remembers what was done prior, and once she spends time going over your face and talking to you - she gives your multiple different options so you never feel pressured into getting more or paying more then you want.  I finally felt comfortable getting injectables - and honestly I would have only done it with her.  She spend her time to really explain the whole process and what to expect.At the end of the day - I will never change, and if I move again, I probably would fly back to her.  It is my face, the one thing you shouldn’t got cheap on, as it is impossible to hide a bad job.  I found a rockstar!"

"Michelle literally saved my skin. Did the b-cidal series and now using BBL face wash, vitamin c product, and cream. My skin has completely cleared up and is brighter than its ever been. This has become a regular in my skin care routine, and I always look forward to my visits!"

"I had such a great experience at this spa. My friend recommended it to me & I'm glad I went. I met with LeighAnn & Michelle for a general consultation on my skin and got some feedback on products I should try and a very thorough regimen. I was surprised at how much sun damage I already had that I wouldn't have even realized without the scan they did. The women I met with were very kind, funny, and knowledgeable. They answered all of my wacky questions and I left feeling better about next steps. I also tried IPL and was very pleased with the procedure. We noticed immediate changes!"